Are internal notes shown?
No. Only customer-visible updates and attachments appear on the public page.
Photo updates
Show the finding instead of explaining it twice
Attach customer-visible photos to repair updates and approval requests so the explanation stays connected to the work.
Try the status link yourself
Create a realistic customer page in a few steps.
What the workshop gains
- Make technical findings easier to understand
- Keep photos attached to the relevant update
- Choose what customers see while internal notes stay private
How it works
- 1
Capture or upload the relevant photo.
- 2
Add a short customer-ready explanation.
- 3
Publish it with the status update or approval request.
Frequently asked questions
Can photos support approvals?
Yes. A photo can be attached to an approval request.
Try the status link yourself
Create a realistic customer page in a few steps.